Services

Holland-Parlette Associates (HPA) is a full-service association management firm, handling all aspects including:

ADMINISTRATION
•Board meetings, conference calls and retreats
•Committee relations and project management
•Maintenance of bylaws & policies and procedures
•Publishing employment opportunities

COMMUNICATIONS
•Broadcast email and fax communications
•Journal publication and circulation
•Membership Directories (print & on-line)
•Newsletter layout, publication & circulation (print and electronic)
•On-line continuing education
•Website design and maintenance

CONFERENCES & EVENTS
•Audio/visual
•CME and continuing education
•Development of program content
•Event promotion and marketing
•Exhibits procurement and on-site management
•Food and beverage
•Hotel negotiation and contracting
•Registration processing
•Scholarships and awards
•Speaker arrangements and reimbursement
•Sponsorship solicitation
•Confirmations, badges, registration lists, handouts and certificates
•Site inspections/determining future meeting locations
•Print and web advertising
•Virtual seminars (webinars)

FINANCIAL
•Accounts payable and receivable
•Bank deposits
•Credit card processing
•Monthly financial statements
•Annual financial & reports
•Budgeting
•Investment management

MEMBERSHIP
•Database management
•Membership processing
•Membership promotions and campaigns
•Recruitment and retention

SPECIAL PROGRAMS & SERVICES
•Award and recognition programs
•Board orientation
•Certification programs
•Research studies & statistical analysis
•Strategic planning
•Storage of files and archives (print and electronic)

Information Management Services

Our offices are equipped with the latest hardware and software, plus staff expertise needed to maintain databases, create and update websites, create and manage group e-mailing, transmit broadcast faxes, create newsletters (printed and PDF files) and utilize other electronic methods to communicate most effectively with members.

Computers: MAC G4s, iMACs, PCs
Printers: Hewlett-Packard LaserPrinters
Copier/Fax: Gestetner Digital Copier/Fax
Scanner: Hewlett-Packard Scanners
Data Backup: ACOM Data FireWire Drives (Retrospect backup)
Applications: Microsoft Office (Word, Excel, Powerpoint)
Database: FileMaker Pro 8.5 (membership/event management)
Desktop Publishing: InDesign & Adobe Photoshop
Email: Mac Mail, Entourage
Browsers: Internet Explorer & Safari
Web Design & Maintenance: Adobe GoLive
Accounting: QuickBooks 2007 for MAC

© 2008 Holland-Parlette Associates

575 Market Street
Suite 2125
San Francisco, CA 94105
(415) 764-4822

8365 Keystone Crossing
Suite 107
Indianapolis, IN 46240
(317) 205-9480

Last Revised 3/6/08.