HPA History

The company was founded in San Francisco, California in 1985 by Carol Holland Parlette, CAE. In 1991, Kerry Parker, CAE joined the company as principal. In 1996, Kent Lindeman, CMP joined HPA and in 1999 became principal upon the retirement of Parlette. The company has grown over the years and currently manages 12 non-profit associations with a staff of twenty. In 2005, HPA opened its first Midwest office, located in Indianapolis, Indiana. The company is incorporated in the State of California. HPA's main headquarters is located at 575 Market Street, Suite 2125 in San Francisco’s downtown financial district (25 minutes from the San Francisco Airport).

HPA Philosophy
Your organization, through your members and elected officers, makes policy and sets direction and goals. HPA assists you in defining your goals and objectives, then executes the agreed-upon work plan. In other words, the province of your board is governance, that of HPA is management. We believe that staff provides continuity for an association, and in that capacity, is responsible for seeing that the activities of the organization are implemented. Since a volunteer’s time is scarce, staff work to ensure that things do not “fall between the cracks.” Our intent is to be helpful, answer questions and generate ideas, as well as supporting the board’s prerogative in making decisions and in guiding the association.

The strategy of Holland-Parlette Associates is to maintain a relatively small, well-trained staff that works well together. We limit our management practice to a select group of organizations which we believe have growth potential, have committed and dedicated volunteers who care about the organization, and to whom we, as individuals, can be intellectually committed and continuously challenged.

Staffing Your Association: A "Team" Approach
At Holland-Parlette Associates (HPA), we create a team for each of our client associations, specifically designed to manage their unique needs. HPA provides a combination of staff positions described below to ensure that all tasks and responsibilities are addressed and completed.

Executive Director
Works with the President, the Executive Committee, and the Board

Administrative Manager
Handles meeting planning, membership, and other administrative functions

Administrative Assistant
Answers the phone, handles mail, data entry, meeting registration and clerical assignments

Accountant
Responsible for all financial transactions under the guidance of the Executive Director

© 2008 Holland-Parlette Associates