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HOLLAND-PARLETTE
ASSOCIATES

575 Market Street
Suite 2125
San Francisco, CA 94105
(415) 764-4822

8365 Keystone Crossing
Suite 107
Indianapolis, IN 46240
(317) 205-9480

Last modified on 6/24/10



HPA History
The company was founded in San Francisco, California in 1985 by Carol Holland Parlette, CAE. In 1991, Kerry Parker, CAE joined the company as principal. In 1996, Kent Lindeman, CMP joined HPA and in 1999 became principal upon the retirement of Parlette. The company has grown over the years and currently manages 15 non-profit associations with a staff of 18. In 2005, HPA opened its first Midwest office, located in Indianapolis, Indiana. The company is incorporated in the State of California. HPA's main headquarters is located at 575 Market Street, Suite 2125 in San Francisco’s downtown financial district (25 minutes from the San Francisco International Airport).

HPA Philosophy
Your organization, through your members and elected officers, makes policy and sets direction and goals. HPA assists you in defining your goals and objectives, then executes the agreed-upon work plan. In other words, the province of your board is governance, that of HPA is management. We believe that staff provides continuity for an association, and in that capacity, is responsible for seeing that the activities of the organization are implemented. Since a volunteer’s time is scarce, staff work to ensure that things do not “fall between the cracks.” Our intent is to be helpful, answer questions and generate ideas, as well as supporting the board’s prerogative in making decisions and in guiding the association.
HPA's SF Office Location
HPA's strategy is to maintain a relatively small, well-trained staff that works well together. We limit our management practice to a select group of organizations which we believe have growth potential, have committed and dedicated volunteers who care about the organization, and to whom we, as individuals, can be intellectually committed and continuously challenged.







To that end, we provide associations a headquarters office equipped with the latest hardware and software, plus staff expertise needed to maintain databases, create and maintain websites, create and manage broadcast e-mailing, create newsletters (printed and electronic), utilize the latest social media technology and employ the latest methods to communicate efficiently and effectively with their members.

Staffing Your Association: A "Team" Approach
At Holland-Parlette Associates (HPA), we create a team for each of our client associations, specifically designed to manage their unique needs. HPA provides a combination of staff positions described below to ensure that all tasks and responsibilities are addressed and completed.

Executive Director
Works with the President, the Executive Committee, and the Board

Associate Director
Coordinates association publications and communications, oversees meeting and conference planning, primary contact for committees and support programs and projects related to Strategic Plan

Meeting Manager
Coordinates all meeting and special event logistics and works with Executive Director on hotel contract negotiation

Membership Manager
Processes applications and renewals, responsible for website and database maintenance, contact point for email and mail communication, supports association committee activity

Accountant
Responsible for all financial assignments, including bank reconciliation, monthly financial statements, accounts payable and deposit preparation


© 2010 Holland-Parlette Associates